Virtual Video and Audio Life Coaching

Privacy & Legal

Privacy Policy

Alice Baland & Eat Up The Good Life ™ are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

When you order, we need to know your name, e-mail address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.

Alice Baland & Eat Up The Good Life ™ use the latest encryption technology to keep your personal information safe. All your ordering information — including your name, address, and credit card number — is encrypted using a secure server for maximum security.

Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Alice Baland & Eat Up The Good Life ™ do not sell or rent our customer’s personal information (including customer’s names and shipping, billing, and e-mail addresses) to anyone. Alice Baland & Eat Up The Good Life ™ may release account information when we believe, in good faith, that such release is reasonably necessary to (i.) comply with law, (ii.) enforce or apply the terms of any of our user agreements, or (iii.) protect the rights, property, or safety of Alice Baland, Eat Up The Good Life ™, our users, or others.

By using our website, you consent to the collection and use of your information by Alice Baland & Eat Up The Good Life ™. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Shipping & Handling

Most products ship within 3-5 business days, however, some products may take up to 5 days to print and ship. Once you place your order, it will normally arrive within 7-14 business days (or sooner) depending on shipping method ordered. Shipping time depends upon the shipping option you choose. We make every effort to ship all products as soon as possible.

If you have a question about the availability of a specific title in bulk, please contact us for pricing and availability at We will usually reply within 7-10 business days. Let us know which book, kit or program you desire, how many you would like, the name of the group, association or organization, contact person, and state to be shipped.

Returns & Refunds

We will gladly replace or refund defective or damaged products, including one time, one way shipping. Please include a copy of your packing slip and ship the product to the returns address located at the bottom of your packing slip.

There is no return or refund for instant audio download programs or e-books.

How Tax Is Calculated

Items sold by Alice Baland and Eat Up The Good Life ™, plus shipped to destinations in Utah are subject to sales tax.

Payment Methods

We accept MasterCard and Visa.


You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

Additionally, when ordering from Alice Baland & Eat Up The Good Life ™, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Generally, customs forms for international packages will list the value of your order’s contents by product type.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment and product information, such as titles, to our international carriers, and the carriers to customs authorities in order to facilitate customs clearance and comply with local laws may communicate such information.


Visitors to this site may not copy any of its content without the express written permission of Alice Baland, a Licensed Professional Counselor with offices in Plano, TX.

Persons who access this site knowingly enter into this agreement and any violations shall be construed as a breach of contract. Copyright violators are pursued vigorously by every legal means. Any attempt to reproduce, share, re-sell or otherwise distribute video, audio, images or other content from this site in any form will subject you to criminal prosecution. This content is protected by the copyright laws of the United States and other countries who provide for severe criminal penalties including fines, imprisonment andinjunctive relief.

All copyrights, licensing, duplication and distribution rights are held exclusively by Alice Baland with the exception of certain royalty free content from the following:

Royalty Free Music

All products and services offered by Alice Baland are provided without warranty of any kind.

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